A dedication to complete customer satisfaction is our top priority. Here's what our customers have to say:
Extremely knowledgeable staff with fair prices and quality work. James and Logan are fantastic! We have an old house with challenging systems and they have been fair and skilled in the work that they have done for us.
They were very professional. Somebody came out the very next day! Great work and great service!
Their customer service is wonderful. It has been a great experience from start to finish.
I have been using Quail Services for nine years and have always been satisfied with their work. Recently they started using text notification when the technician is about to arrive and when the job is complete. They also email their invoices and allow for online payment which is super convenient and easy.
We just had Logan come ! He was so awesome! So nice explained everything so we understood everything! Wr were as seniors finally so relieved! I can't say enough about this company and Logan! A complete ten not 5 stars 10!!!! Thank you Logan!
Since we hired Quail to install our new boiler and tankless hot water heater, we've been extremely pleased with their service from the friendly individuals who answer the phone and help with scheduling service, to Jim who has provided and thoroughly explained our options, to the service and installation by Logan and James. Overall, they are professional, friendly, and helpful. We would definitely recommend them to others.
Quail Services provided excellent and professional service at my home. Logan and James M. were prompt, efficient and personable. They were able to complete the plumbing job, and also they completed two other items that were not scheduled. They showed expertise in the field, and the professional service was excellent. I would highly recommend this service.
I lost hot water and heat at 10pm. Within 15 minutes of calling the emergency line and was talking to tech. The honesty. Reasonable rates. And hard work for this company is outstanding. I can not speak more highly.
Logan did great with diagnosing and fixing my water heater. Same day service. Really make sure their customers are happy. He even helped by tightening a radiator that was leaking.
Logan was amazing. He shows up on time, gets the job done efficiently, explains everything, answers unrelated questions, plays great music, and cleans everything up. As well as fixing things other plumbers did wrong. I will continue to use Quail Services and request Logan for any future plumbing needs.
In addition to the Worcester metro area we offer Plumbing services for the following communities: Shrewsbury, Milford, Westborough, Auburn, Webster and more.